Category:

Research

Jan 12

Fast and easy ways to boost and improve your workforce management (according to ChatGPT)

There are many options for maximizing employee performance levels across an organization. But when it comes to including non-desk employees in your workforce management improvement process, the task can seem daunting and fraught with risks. Deskless workers in industries such as manufacturing, construction, healthcare, retail, and hospitality, amongst others, are both valuable assets while at the same presenting a connection and engagement challenge to employers. Making sure that this workforce is engaged, communicated with, and managed as efficiently and effectively . . .

Jul 10

Lost In Translation: The Pitfalls of Linear Communication

Imagine being given a task to create an object using geometric shapes, but you can’t communicate with the person guiding you. Frustration quickly sets in as they rapidly provide instructions, leaving you clueless and unable to ask for help. This scenario, known as the “linear model of communication”, is a classic example of what not to do when communicating. Linear communication is like a one-way street with no exits. It involves information being passed from one person to another without . . .

Jun 19

Office Space Revisited: Closing the Communication Gap for the Hourly Worker.

“We need to talk about your flair!” Remember that iconic scene from Office Space? It perfectly captures the stereotypical interaction between a shift manager and a non-compliant hourly worker, much like Stan (Chotchkie’s manager played by writer/director Mike Judge) admonishing Joanna (Jennifer Aniston) for not fulfilling the requirements of some unnecessary dress code. But when we delve into the real-life communication dynamics of hourly workers, we discover a different story altogether. We think back to our ‘Profile of the Hourly . . .

Feb 23

Work Trust: What is it? And how does Servant Leadership impact employee engagement?

Red e App recently published a whitepaper entitled “Strange Bedfellows: The Convergence of Innovation and Compliance in Long Term Care” – focused on the future of the long term healthcare workforce, the role technology will play, and why compliance and innovation must coexist. This post is an excerpt from the full document, focusing on Work Trust, and is part of a series of blogs that will be released discussing various topics from the whitepaper.