Hospitality

Prepared employees enhance the guest experience.

Employees with the power of company information improve guest experiences within casinos, hotels, restaurants, resorts, and other hospitality establishments.

Employees ready for guests in need.

Whether your team is all in a single building, or spread across a region, reaching a staff member in real time provides instant value to every guest. Every promotion, policy and procedure is accessible in real time or one message away.

Eliminate unnecessary and cumbersome processes by keeping employees up to date, wherever they are. Here’s how you might leverage Workrede:

  • Employee Profiles: Allow each employee to create a profile with basic information such as name, position, contact details, and a photo.
  • Shift Scheduling: Enable managers to create and publish shift schedules, allowing employees to view their upcoming shifts, swap shifts with coworkers, and request time off.
  • Communication Tools: Encourage direct communication between employees and managers. Leverage group messaging features for team communication and announcements.
  • Training and Development: Offer access to training materials, resources, and certification programs relevant to hospitality roles.
  • Document Management: Share important documents such as employee handbooks, policies, and procedures directly from the app. Ensure these documents are regularly updated and easily searchable.
  • Housekeeping Management: Incorporate functionality for managing room assignments, cleaning schedules, and maintenance requests. Housekeeping staff can update room status and report any issues directly through the app.
  • Events and Promotions: Provide information about upcoming events, promotions, and specials happening within the establishment. Employees can stay informed and share relevant details with guests.
  • Safety and Emergency Procedures: Include information and protocols for handling safety incidents and emergencies, such as first aid procedures and evacuation plans.

 

CLIENT TESTIMONIAL

“The work environment has changed with the new requirements and restrictions, processes, and protocols. In being able to communicate those changes, Workrede has been central to our ability to make this happen.”

-Meaghan Ryan, Seminole Gaming

Minimize crisis risk in all situations

Workrede lets you broadcast key alerts to your entire organization, and especially to your mobile workforce, so everyone is aware of security threats, lockdowns, contamination, and other risks.

By empowering your entire workforce to have reference documents for crisis procedures in their pockets with easy-access files and content, you reach your people who are at work — as well as those who are off-site or at home. You know that everyone knows not to report to work, or what on-site actions to take if a situation is unsafe.