Category:

Employee Communications

Jul 10

Lost In Translation: The Pitfalls of Linear Communication

Imagine being given a task to create an object using geometric shapes, but you can’t communicate with the person guiding you. Frustration quickly sets in as they rapidly provide instructions, leaving you clueless and unable to ask for help. This scenario, known as the “linear model of communication”, is a classic example of what not to do when communicating. Linear communication is like a one-way street with no exits. It involves information being passed from one person to another without . . .

Jun 12

From Lost in Translation to All-in Communication: Ensuring Every Employee Gets the Memo

In the fast-paced world of business, effective internal communication is the backbone of success. However, there is a widespread problem that plagues almost every company, one that often goes unnoticed and unaddressed. How can we ensure that important information reaches every employee? This dilemma is particularly prevalent in industries where a majority of workers are not desk-bound, such as manufacturing, retail, restaurants, and hospitality. Fortunately, there’s a solution that tackles this overlooked issue head-on: Red e App. The Chaos of . . .

Mar 27

What is Structured Communication? Why is it so important in 2023?

Structured communication is a systematic approach to communication that focuses on organizing and controlling the flow of information. In a structured communication system, information is filtered, processed, and distributed in a controlled manner, ensuring that only relevant information reaches its intended audience. Unlike feeds and channels that spray messaging broadly, structured communications focus the communication to the individual. The goal of structured communication is to enhance the effectiveness and efficiency of communication, making it easier for individuals and organizations to . . .

Feb 6

80% read rates of internal communications? We make it easy to achieve.

Employee communication tools built on the old social media platforms consisting of channels and feeds will not provide the read rates and meaningful connection with non-desk employees that companies need. These “social” messaging platforms can become disruptive and overwhelming for frontline employees if the messages they receive lack personal relevance. This broad-blast approach to communication, commonly referred to as “spray and pray,” bombards users with large volumes of messaging, most of which are irrelevant to them. As a result, they . . .

Mar 25

Asynchronous Communication for the Deskless Workforce

For far too long, synchronous communication has been the only way to reliably share a message with deskless and hourly workers. Synchronous communication is defined as communication that must be sent and received at the same time: it insists that information is exchanged in real-time, with both the sender and the receiver being available at the same moment. In the workplace, especially outside of the office environment, here’s what synchronous communication has looked like for decades (ok, maybe even centuries): . . .

Mar 23

How to avoid message inflation, reply-all nightmares, and message fatigue.

Messaging apps have now joined emails as one of the most overused and abused ways that people communicate in the workplace. As a result of this overuse, many workers have message fatigue and just ignore or refuse to use these mobile platforms that they describe as a nuisance and a distraction. Many frontline employees refuse to use these tools which companies have turned to as a way to communicate with these hard-to-reach non-desk workers who don’t have a corporate email . . .

Mar 5

Work Trust: A new value proposition in the workplace

Red e App recently published a whitepaper entitled “Strange Bedfellows: The Convergence of Innovation and Compliance in Long Term Care” – focused on the future of the long-term healthcare workforce, the role technology will play, and why compliance and innovation must coexist. This post is an excerpt from the full document, focusing on Work Trust, and is part of a series of blogs that will be released discussing various topics from the whitepaper. In our previous post, we covered Work . . .

Feb 25

How to communicate effectively to employees during mergers and acquisitions

Mergers and acquisitions occur in all types of industries and affect employees throughout the organization – from the executive suite to non-desk frontline workers. 2020 was a challenging year, and we saw many mergers for various reasons. Among them were companies looking to expand into new markets, companies looking to grow bigger, and mergers focused on consolidation to reduce cost and increase operations. We also saw events where companies in struggling industries merged as a desperate move to survive. 

Feb 23

Work Trust: What is it? And how does Servant Leadership impact employee engagement?

Red e App recently published a whitepaper entitled “Strange Bedfellows: The Convergence of Innovation and Compliance in Long Term Care” – focused on the future of the long term healthcare workforce, the role technology will play, and why compliance and innovation must coexist. This post is an excerpt from the full document, focusing on Work Trust, and is part of a series of blogs that will be released discussing various topics from the whitepaper.