Meeting Diversity, Equity, Inclusion, and Belonging (DEIB) goals through a mobile app involves a multifaceted approach that prioritizes accessibility, representation, and inclusivity. For more than a decade, customers have leveraged their Workrede mobile app to break silos and create more inclusive workplace environments. We’ve gathered feedback and here are some best practices you can use too:

• Diverse Representation: Incorporate language and perspectives throughout shared content. This includes using diverse imagery and examples in tutorials or case studies. Representation should reflect the diversity of your user base.
• Inclusive Language: Use inclusive language that respects all users regardless of their race, gender, sexuality, ability, or other identities. Avoiding exclusive terms or assumptions can make all users feel welcome and respected.
• DEI specific groups: We’ve also seen Workrede customers offer inclusive spaces where engagement and sharing happens. Examples of these groups include: BIPOC, LGBTQ, Neurodiversity, Women Empowerment, Veterans/Military, Mental Health,  Generations, and Environment. In these networks, groups discuss matters relevant to them, coordinate meetings, and engage in discussions. This enables better connection with each other, a safe pace to share their perspectives, and provide support and insight.
• User Feedback and Engagement: Actively seek feedback from diverse user groups to understand their experiences and needs. This can be done through surveys, user testing sessions, or feedback forms within the app. Regularly engage with users to show that their input is valued.
• Education and Training: Provide resources within the app to educate users on DEI topics, such as implicit bias, cultural competency, and inclusive language. These resources can help foster understanding and promote a more inclusive community.
• Transparency and Accountability: Be transparent about your DEI efforts and progress. Share diversity metrics, initiatives, and outcomes with your users to demonstrate your commitment to DEI and hold yourself accountable for continuous improvement.
• Partnerships and Collaborations: Collaborate with DEI organizations or experts to leverage their knowledge and resources. Partnering with diverse communities can help ensure that your app’s DEI efforts are informed and impactful.
• Regular Assessments and Iterations: Continuously assess and iterate on your app’s DEI efforts based on feedback and data analytics. DEI is an ongoing journey, and it’s important to regularly evaluate and refine your strategies to ensure effectiveness.
• Leadership Commitment: Demonstrate visible leadership commitment to DEI both internally and externally. When leadership prioritizes DEI initiatives, it sets a tone for the entire organization and reinforces the importance of these values.

By incorporating these best practices into your mobile app development and maintenance processes, you can create a more inclusive and welcoming environment for all users.

ICYMI: DEIB Webinar from the webinar Diversity, Equity, Inclusion, & Belonging for your Mobile Workforce. If you’d like to learn more about how to leverage the Workrede app to achieve your corporate goals, please feel free to send us a message.